Shipping Information

A Message To You from Her Essentials Australia

We know you’re excited to receive your Her Essentials Australia order—so are we! That’s why we work hard to ensure your items are packed and shipped as quickly as possible.

All of our products are located and shipped from within Australia, with warehouses based in Victoria or New South Wales, depending on stock levels and demand.

Our dedicated team processes orders within 24 hours of purchase. During holiday seasons and public holidays, this can extend to 48 hours.
Delivery typically takes 4–14 business days, excluding courier delays. If your order takes a little longer during busy periods, we sincerely apologise. While most delays are beyond our control, rest assured that your order is on its way and will reach you as soon as possible.

Fast & Free Delivery Australia-Wide
We offer fast and free delivery Australia-wide on all orders with no minimum purchase required.

Once your order is processed and shipped, you’ll receive a shipping confirmation email with a tracking number to follow your parcel every step of the way.

If you have any questions, please visit our Contact Us page and send us a message with your order number. One of our friendly team members will get back to you within 24–48 hours.

Please note that while our products are stored and shipped from Australia, they are sometimes manufactured in China to provide you with affordable, high-quality products.

We truly appreciate your support and are proud to have you as part of the Her Essentials Australia community. Thank you for shopping with us!